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Title
Text copied to clipboard!Pet Insurance Consultant
Description
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We are looking for a Pet Insurance Consultant. In this role, you will be responsible for offering customers the most suitable insurance solutions for their pets and preparing personalized policies according to their needs. Your duties will include managing customer relationships, preparing policy proposals, supporting claims processes, and providing detailed information about insurance products. Additionally, you will be expected to contribute to new product development by keeping up with market trends. Candidates with good communication skills, customer-oriented mindset, and experience in the insurance sector are preferred. You will work in a dynamic and solution-focused team dedicated to ensuring the safety of pet owners and providing the best solutions for their needs. This role is an ideal opportunity for professionals who want to build a career in the insurance sector and have a passion for animals.
Responsibilities
Text copied to clipboard!- Provide information to customers about pet insurance products
- Analyze customer needs and prepare suitable policy proposals
- Manage and follow up policy sales processes
- Support customers in claims requests
- Conduct market research and suggest new products and services
- Maintain regular communication to increase customer satisfaction
- Monitor policy renewals
- Ensure compliance with legal regulations
- Develop strategies to achieve sales targets
- Work in coordination with the team
Requirements
Text copied to clipboard!- Experience in the insurance sector
- Knowledge of pet insurance products is preferred
- Good communication and persuasion skills
- Customer-oriented work approach
- Problem-solving skills
- Ability to work in a team
- Proficiency in MS Office programs
- Analytical thinking ability
- Flexibility to adapt to working hours
- Preferably a university graduate
Potential interview questions
Text copied to clipboard!- How much do you know about pet insurance?
- How do you communicate with a customer in a difficult situation?
- What methods do you use to achieve your sales targets?
- How do you support customers in claims requests?
- How do you overcome challenges in teamwork?
- What steps do you follow to develop a new insurance product?
